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1. Press the flashlight button once to power on the alarm.
2. Open the Find My app on your iPhone.
3. Tap "+" and select "Add Other Item."
4. Keep the alarm close to your phone, then tap Connect and follow the on-screen steps.

1. Turn on Bluetooth, mobile data/Wi-Fi, and Location.
2. Open Google Find Hub and sign in.
3. Press the flashlight button once on the alarm.
4. Keep the alarm close to your phone and follow the on-screen steps.

Note: It works with Android phones, but is not currently compatible with Huawei devices because Huawei does not support the Google services required for location tracking.

Try the following:

• Restart your phone.
• Turn Bluetooth off and back on.
• On Android, confirm Location is on and Google Play Services is updated.

Then try pairing again.

Reset the alarm: press the button 5 times quickly, holding on the 5th press until you hear a ringing chime. Then try pairing again from the start.

Yes, as long as it's the same platform — multiple iPhones can track a Find My-paired alarm, and multiple Android phones can track a Find Hub-paired one. Cross-platform tracking (iPhone to Android) isn't supported.

Not currently — Huawei devices without Google services aren't supported for tracking.

Open Find My (iPhone) or Find Hub (Android) and tap "Play Sound." The alarm will chime so you can follow the sound to it.

There is no fixed tracking distance like a traditional Bluetooth tracker connected directly to your phone.

Because the GSafe Smart Safety Alarm works through the Apple Find My or Google Find Hub network, you can check its location even when it is far away from you, provided a nearby compatible device detects the alarm and relays its location through the network.

Think of it similarly to an Apple AirTag or other Find My / Find Hub-compatible tracker: the farther-away tracking is made possible by nearby devices in the network rather than by a direct connection to your own phone.

Similar to how an Apple AirTag and other compatible trackers work, the GSafe Smart Safety Alarm uses Apple Find My or Google Find Hub to help locate your device.

The alarm sends a secure Bluetooth signal that can be detected by nearby compatible Apple or Android devices. These devices anonymously relay its location to the Find My or Find Hub network, allowing you to view its updated location on your phone.

This means it can be located even when it’s far away from you—including in malls, other cities, or even other countries—as long as a compatible device passes nearby.

Note: If there are no compatible devices nearby, the location may not update until another device comes within range.

A full charge (about 1 hour via USB-C) lasts up to 6–12 months on standby. You can check the battery level anytime in the Apple Find My or Google Find Hub app. When the battery shows red or low, recharge the alarm using the USB-C cable included in the box.

• With location tracking: check the battery level directly in the Apple Find My or Google Find Hub app.
• Without location tracking: press the side button or pull the top ring — a red light will flash 10 times to let you know it's time to recharge.

No — keep it away from submersion or heavy rain to avoid damage.

Only in real emergencies — it's extremely loud. Use it if you:

• Feel unsafe
• Are being followed
• Need to call attention and get help quickly

• 1-year coverage against manufacturing defects.
• Doesn't cover misuse, negligence, or unauthorized modifications.
• Email support@gsafeofficial.com to claim.

Pull the metal pin out from the top ring. The 130dB alarm and strobe light start instantly and keep going until you push the pin back in.

Push the pin back into the top. The alarm silences immediately and it's ready to use again.

No — the pin is held by a short cord so it won't get lost, and it stays seated during normal carry. It still pulls free instantly the moment you need it.

Press the side button once for a steady flashlight, again for a flashing strobe, and once more to turn it off.

2× AA batteries, which are already included inside the alarm. To replace them, open the back cover, swap the batteries, and close it.

The alarm sounds weaker or the LED dims. Replace both AA batteries when you notice this.

No — this model runs on replaceable 2× AA batteries (no charging cable or app needed). If you want a rechargeable alarm with phone location tracking, see the GSafe 5-in-1 Smart Safety Alarm.

No — keep it away from heavy rain and submersion to avoid damage.

About as loud as a jet engine 100 feet overhead — loud enough to be heard across a street or parking lot and to make an attacker back off.

Only in real emergencies — it's extremely loud. Use it if you:

• Feel unsafe

• Are being followed

• Need to attract attention and get help quickly

Yes. It's PNP-Certified as a non-explosive personal safety device and legal for civilians to carry across the Philippines.

• 
  1-year coverage against manufacturing defects.

• Doesn't cover misuse, negligence, or unauthorized modifications.

• Email support@gsafeofficial.com to claim.

Yes — GSafe Pepper Spray is PNP-certified, making it a legal, non-lethal self-defense option for civilians across the Philippines. No license is required to carry it.

No. The safety lock keeps the spray disabled until you deliberately twist it to the ready position — so it can sit beside your keys, wallet, and phone all day without worry.

• Keep it in a cool, dry place away from direct sunlight and hot cars.
• Store it out of reach of children.
• Do not puncture or burn the canister.

Stored properly, each canister lasts several years.

• 1-year warranty against manufacturing defects.
• Email support@gsafeofficial.com with your order number to start a claim.

Each canister delivers 50–60 one-second bursts, with a shelf life of several years when stored properly.

GSafe releases a fine fog with an effective range of about 3 to 6 feet. Fog trades distance for coverage — a wider cloud that's much easier to land under stress than a thin stream.

When you use it: short bursts, then move away immediately and get help.

GSafe uses a 2M SHU (Scoville Heat Units) formula — among the strongest commercially available — for maximum stopping power.

Yes — generally allowed at both MRT/LRT and in malls, as long as it's kept inside your bag. It may be checked during security inspection, so keep it easy to reach if asked.

No — pepper spray isn't allowed in carry-on or checked baggage on flights, whether domestic or international.

Traveling soon? Our 5-in-1 Safety Alarm is allowed on flights and makes a great travel companion instead.

• NCR & Luzon: 2–4 working days
• Visayas: 3–6 working days
• Mindanao: 3–8 working days

Free shipping on orders of ₱1,200 and above. Same-day delivery via Grab or Lalamove is available within Metro Manila — just message us on Facebook or Instagram (shipping fee shouldered by the buyer).

Yes. Stun guns are generally legal for civilians to own and carry in the Philippines. The GSafe Stun Gun is also PNP-FEO certified as non-explosive and does not require a firearm license or permit to carry. However, use must always be lawful, and certain places or modes of transport may have their own restrictions.

Both share the same 200,000-volt core, 120-lumen flashlight, and safety switch. The difference is in the details. In short: Matte charges via USB-C and its wrist strap doubles as the Safety Disabling Pin; the Diamond Rhinestones charges via Micro-USB and has a standard wrist strap without the disabling function.

• 1-year warranty against manufacturing defects.
• Email support@gsafeofficial.com with your order number to start a claim.

Yes — the electrical discharge itself makes a sharp, loud crackling sound, which acts as an additional deterrent on top of the shock.

On Matte styles, pull the wrist strap and the stun gun automatically powers off — so if it's ever grabbed from you, it becomes useless in someone else's hands. See the full explanation above. Note: this is a Matte-only feature — Diamond styles have a standard wrist strap without the disabling function.

About 1–1.5 hours for a full charge via the included USB cable (USB-C for Matte, Micro-USB for Diamond).

Yes — it's designed to be effective through most clothing layers, including jackets.