Contact Us
We’re here to help.
Have questions, feedback, or suggestions? Reach out for any info on our products, order assistance, or to share your experience. Your satisfaction is our priority!
Email supportProduct questions, order help, and feedback.
support@gsafeofficial.com
Message usChat with us on Facebook — including same-day delivery requests within Metro Manila.
Message on Facebook
Warranty claimsProduct not working properly? File a claim with photos or videos.
File a claim
Bulk & corporate ordersVolume pricing on 20+ units, or request a custom quote for 200+.
See bulk deals
Send us a message
Fill out the form and our team will get back to you via email.
- Asking about an order? Include your order number
- Product not working? Use our warranty claim form
- Buying 20+ units? Check our bulk discounts
Quick answers
Before you reach out.
How fast is delivery, and is shipping free?
- NCR & Luzon: 2–4 working days
- Visayas: 3–6 working days
- Mindanao: 3–8 working days
Free shipping on orders of ₱1,200 and above. Same-day delivery via Grab or Lalamove is available within Metro Manila — message us on Facebook or Instagram (shipping fee shouldered by the buyer).
Do you offer Cash on Delivery?
Yes — Cash on Delivery is available nationwide.
What’s the warranty?
Every GSafe product comes with a 1-year warranty against manufacturing defects. To start a claim, use our warranty claim form.